Washroom hygiene, Adelaide Washrooms that stay cleanbetween visits.

Toilets, basins and floors cleaned, touch points sanitised, and paper, soap and liners kept in stock. Sanitary units are serviced on a set cycle through a licensed hygiene provider that we arrange.

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Clean washroom with a shining tile floor and a vanity
Covers
Toilets, urinals, basins, showers and floors
Stock
Your supply restocked, or we organise it
Units
Serviced through a licensed hygiene provider
Colour code
Red cloths and mops, washrooms only

The scope

What a washroom clean includes. Every visit.

This is the standard clean. Your scope lists each washroom, the consumables and how often, so you can check every visit against it.

Every washroom clean

  • Toilets, urinals and seats cleaned inside and out
  • Basins, taps, mirrors and splashbacks
  • Handles, flush buttons and dispensers sanitised
  • Paper, soap and liners checked and stocked
  • Bins emptied and relined
  • Floor mopped with red-coded gear, edges included

Common schedule

  • Floor wastes flushed, urinals treatedWeekly
  • Sanitary units servicedUsually every 4 weeks
  • Machine scrub of floors and groutMonthly or quarterly
  • Walls, partitions and vents washedQuarterly

How we do it

Washrooms get their own gear. And it stays there.

Spinner wand on white square tiles in a corridor

Every visit

Red is for washrooms.

Red cloths and red mops are used in washrooms and nowhere else, so nothing from a toilet ends up on a kitchen bench or a desk. Touch points get a sanitiser that is left on for its full contact time, then wiped off.

Washroom floor mid-clean with a hose, the grout still grimy

Floors and drains

Odour starts underneath.

Most washroom smell comes from floor wastes, urinal traps and grout, not from the air. Floor wastes are flushed, urinals get an enzyme treatment, and floors are scrubbed so urine doesn't build up in the grout lines around the pans.

Wet change-room tiles beside lockers, with a spinner wand

Supplies and units

One scope covers the lot.

Paper, soap and liners are supplied and topped up each visit, so a dispenser isn't empty by Thursday. Sanitary and nappy units are serviced on a set cycle by a licensed hygiene provider. We arrange that service, and it sits in the same scope.

Your scope

See the hours for your site.

Set the size and the visits. You'll see the scope and the time on site; the price comes after the walk-through.

Site What are we cleaning?
400m²

About a 25-desk office.

Visits How often?
Extras Anything else?

Draft scope

Office · 400 m² · 3 visits a week

Time on site, per visit

2.5–3 hrs

About 8 hours a week

Every visit

    Scheduled

      Book a walk-through

      Not ready? Get this scope by email.

      Hours, not a price. We price the scope after a 15-minute walk through the site. Or call (08) 6385 6664.

      Every visit, on the record.

      See a visit record
      • In and out

        Time-stamped on arrival and when the visit closes.

      • Ticked

        Each area marked done against the scope you signed off.

      • Photographed

        The areas that matter, finished. Faults flagged with a photo.

      Changing cleaners

      Switching from your current cleaner. Without a gap.

      1. 1Before you give notice

        Scope and price first.

        We walk the site and send the written scope with the price, so you know exactly what you're moving to before you tell anyone.

      2. 2Your start date

        No gap, no overlap.

        Check the notice period in your current agreement. The first visit is booked for the day after it ends.

      3. 3Keys and lock-up

        Handed over in person.

        Keys, alarm and access are sorted at the walk-through, and the lock-up steps are written into your scope. Codes are never sent by email.

      4. 4From the first visit

        On the record.

        The scope is followed and recorded from day one: arrival and departure, each area ticked off, and photos of the areas that matter.

      No lock-in contract. The notice period is in writing, both ways. And once we start, any issue you raise is acknowledged within 2 hours and resolved within 24. That’s in the contract too.

      Questions

      Washroom hygiene: questions.

      Do you supply the toilet paper and soap?

      The supply is yours, and we stock the dispensers from your storeroom on each visit. If you would rather not manage it, we can organise the toilet paper, hand towel, soap and bin liners for you and on-charge them. Either way the scope says which, and low stock is noted in the visit record.

      Can you look after sanitary bins?

      Yes. Sanitary and nappy units are serviced through a licensed hygiene provider that we arrange, on a set cycle, usually every four weeks. You deal with one contact and one scope, and each service is recorded alongside the rest of the clean.

      Our washroom smells even after it's cleaned. Why?

      The smell is usually coming from underneath: a dry floor-waste trap, scale built up in a urinal, or urine soaked into the grout. A mop won't reach any of it, and air freshener only covers it. We flush the floor wastes, treat the urinals with an enzyme product and scrub the grout.

      How do you stop cross-contamination?

      With colour coding. Red cloths and mops are for washrooms only, and they never go into kitchens, offices or treatment rooms. Touch points are sanitised with a product left on for its full contact time, and cloths are changed between rooms rather than rinsed and reused.

      Do you collect clinical waste?

      No. Sharps and clinical waste stay with a licensed collector, and we don't handle them. If you need sharps containers in your washrooms, your collector supplies and swaps them, and we clean around them. Anything found loose is left where it is and reported to you straight away.

      Book the washroom walk-through. We'll count the dispensers.

      A 15-minute walk-through of the washrooms, the consumables and the hours, then a written scope with the price.

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